Technical Support

Performance and Crashing

• Troubleshooting Crashes and Performance Issues
• Hardware Failure
• Out of Memory Error
• IO Failure
• Game crash while using an Integrated graphic card

Installation and Updating

• Soulframe System Requirements
• I'm having trouble installing Soulframe
• Update Failed!

Networking and Chat

• Basic Network Troubleshooting Guide
• Soulframe Ports
• Strict NAT Detected
• Common chat issues - Error 10053/10054, spinning circle, and etc.
• Manual Port Forwarding: Cannot Use UPnP or Cannot Change Router settings
• UPnP Enabled but not Working

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